Shipping & Delivery
At Rosché, we are dedicated to delivering your orders promptly and efficiently. This Shipping and Delivery Policy outlines our shipping methods, estimated delivery times, and related information to ensure a smooth shopping experience.
1. Shipping Methods
1.1 Domestic Shipping: We offer standard shipping options for orders within the country of Bulgaria.
1.2 International Shipping: We also offer international shipping worldwide. Shipping rates and estimated delivery times vary based on the destination and shipping method chosen.
2. Order Processing
2.1 Processing Time: Orders are typically processed within 7 business days after payment confirmation. This time frame may vary during peak seasons or special promotions.
2.2 Shipping Confirmation: Once your order is shipped, you will receive a shipping confirmation email with tracking information, allowing you to monitor the status of your shipment.
3. Estimated Delivery Times
3.1 Domestic Standard Shipping: Estimated delivery times for standard shipping within Bulgaria are typically 1 to 2 business days. Please note that these times may vary based on your location and other factors beyond our control.
3.2 International Shipping: We ship all pieces express via FedEx and DHL. Estimated delivery times for international orders vary based on the destination country and selected shipping method.
Express shipping estimates:
• USA & Canada ~ 3-5 business days
• EU ~ 3-5 business days
• UAE ~ 3-5 business days
• Australia, NZ ~ 3-5 business days
• Everywhere Else ~ 3-7 business days
4. Shipping Charges
4.1 Shipping Costs: Shipping costs are calculated based on the shipping method selected and the delivery destination. These costs will be displayed during the checkout process before you complete your purchase.
5. Tracking Your Shipment
5.1 Tracking Information: You can track your shipment using the provided tracking number. We recommend checking the shipping carrier’s website for the most up-to-date tracking information.
6. Address Information
6.1 Delivery Address: Ensure that you provide accurate and complete delivery information during checkout to prevent delays or non-deliveries. We are not responsible for delivery issues due to incorrect or incomplete address details.
7. Delays and Exceptions
7.1 External Factors: Please be aware that external factors such as weather conditions, customs procedures, or other unforeseen circumstances may occasionally cause delays in delivery times. While we make every effort to deliver your orders promptly, these factors may affect delivery schedules.
8. Contact Us
If you have any questions or concerns about our shipping and delivery policy, please feel free to contact us at firstname.lastname@example.org. We are here to assist you.